Information We Collect
We collect information about you when you use our website, mobile app, or interact with us in other ways such as commenting, participating in forums, submitting music requests, entering contests, or signing up for our newsletter. The types of information we collect include:
- Contact information such as your name, email address, postal address, and phone number
- Demographic information such as your age, gender, and musical preferences
- Payment information such as credit card details when you make a purchase
- Comments, songs requests, forum posts, contest entries, and other information you submit to us
- Activity information such as access times, pages viewed, music listened to, and the website you visited before navigating to our site
How We Use Information
We use the information we collect for the following purposes:
- Provide our music streaming services and enable features you utilize
- Communicate with you via email, notices, text messages about our services
- Personalize your experience by recommending music and other content we think you’ll enjoy
- Process transactions and send you order confirmations
- Administer contests, sweepstakes, or other promotional activities
We do not sell or rent your personal information to third parties. We only share it in the following circumstances:
- With third party service providers working on our behalf who help us operate our site, conduct business activities, or service customers. We require these companies to agree to privacy restrictions and use any personal information we share only for the purpose of providing the requested service.
- To comply with legal obligations, enforce our Terms of Service, or protect our rights, property or safety.
- If we are acquired by or merged with another entity, we may transfer your information to them as part of the transaction. You will be notified of any such changes in control.
Your Choices & Rights
You may opt-out of receiving our marketing emails by following the unsubscribe instructions included in each message. You cannot unsubscribe from service-related communications.
You may access, correct, or delete your personal data collected through the website by contacting us. You also have the right under EU GDPR to request a copy of your information, restrict processing, or submit a complaint.
We implement security measures such as encryption and HTTPS to protect your information. Only authorized personnel with a business need can access your information. Despite these safeguards, we cannot guarantee the security of our system 100%. In the event of a breach, we will notify any affected users in a timely manner in accordance with applicable laws.